Service Management

Running Head : SERVICE MANAGEMENTInsert NameInstitutionNorth County Breast Screening UnitOne of the al closely common causes of death in the UK is breast cancer . The most affected areas are England and Wales where are full(prenominal)er cases of mortality pass thinker are experienced . This makes the health problem a subject field crisis that requires the formulation of strategies by the presidency aimed at putting the mystify under control and to improve the health of the nation at largeNorth County Breast Screening Unit was set up to ally in screening of the patients . The problem is that the number of patients is heightser compared to the administration target as well as the level of drop dead that was being offered . The quality of service offered to the patients is below the required reliable . The needs of the patients are not catered for accordingly .

The patient comfort survey that was conducted to get the information nigh the stopation and lore about the operate offered and areas that need improvement indicated that a corporation has to be doneBoth screened as well as diagnosed patients had different expectations about the quality and type of operate they would wish to receive Screened and diagnosed patients expect the level of communication between them and the staff members to be do . The level of competence among the staff members was also an issue that the patients had high anticipation about in addition to reliability of the s ervices offered by the facility and privacy ! accorded to...If you want to get a full essay, order it on our website: BestEssayCheap.com

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